At Zak Books, we’re dedicated to delivering your textbooks promptly, reliably, and at no extra cost. All orders come with free standard shipping, with no minimum purchase required.
1. Order Processing
- Processing Time: Orders are processed within 1–2 business days after payment is confirmed.
- Business Days: Orders will be shipping out from Monday to Friday (excluding holidays).
- Cutoff Time: Orders placed after 4:00 PM CST will be processed the following business day.
2. Shipping & Delivery
- Carrier: Most orders are shipped via USPS or a comparable standard delivery service.
- Transit Time: 0–4 business days after your order is processed.
- Total Delivery Time: 1–6 business days after your order is processed.
- Shipping Cost: Always free—no hidden fees.
Note: Delivery estimates may vary due to carrier delays, weather conditions, or holidays.
3. Tracking Your Order
You will receive a shipping confirmation email with a tracking number once your order is dispatched. You can use this number to track your package on the carrier’s website.
4. Shipping Coverage
We currently ship to all locations within the United States, including APO/FPO addresses.
International shipping is not available at this time.
5. Delivery Issues
If your tracking shows your package has been delivered but you haven’t received it:
- Please contact us within 7 business days for support.
- While we are not liable for lost or delayed shipments caused by the carrier, we will assist you in resolving any issues to the best of our ability.
6. Address Accuracy
Please double-check your shipping address during checkout.
We are not responsible for misdeliveries due to incorrect or incomplete addresses.
Additional fees may apply if an order needs to be reshipped due to address errors.
7. Ships From
Our warehouse is located at: 501 E South St Virginia City, MT 59755
Need Help?
If you have questions or concerns about your shipment, please reach out:
Contact Info:
Email: support@zakbooks.com
Phone: +1 (959) 231-8341
Address: 501 E South St Virginia City, MT 59755
Business Hours: 9 A.M – 6 P.M MST, Mon – Fri
We’re here to assist you.